Question 1

What is the difference between DataMaster and Iksir?

Accepted Answer

DataMaster is the parent company. IKSIR is our family of business software: a modular, flexible ERP designed to adapt to each business's logic.

Question 2

Is this right for my business?

Accepted Answer

It's built for SMEs, startups and larger organisations in retail and wholesale - with a level of customisation matched to your size.

Question 3

What benefits will I get?

Accepted Answer

Process optimisation · cost reduction · decisions backed by real data · teams trained to use it well.

Question 4

Can you support a company starting its digital transformation?

Accepted Answer

Yes. We work on full digitalisation projects and on incremental improvements alike, at whatever pace fits your team.

Question 5

Do you offer support after solutions are deployed?

Accepted Answer

Yes. Human support during French and Algerian business hours is part of our approach to ensure lasting adoption.

Question 6

Are your solutions scalable?

Accepted Answer

Yes. All our solutions are designed to grow with your business, whether by adding modules, features, or new training programs.

Question 7

Are the companion apps optional or mandatory?

Accepted Answer

Independent. Activate or deactivate them per organisation - they stay fully integrated with the ERP either way.

Question 8

How does DataMaster guarantee the quality and reliability of its solutions?

Accepted Answer

High standards for security, stability and testing - and continuous improvement from real-world feedback, not assumptions.

Question 9

Does DataMaster offer certified training?

Accepted Answer

Through DataMaster Academy, yes - practical, skills-oriented training aligned with what the market actually needs.

Question 10

How do I get started with DataMaster?

Accepted Answer

Contact us - we'll set up a demonstration built around your business, not a generic tour.

Frequently Asked Questions